1.) What is the legal relationship between an Auto Broker and Me?
2.) I know Sharp Auto Brokers is in California…Can a Non-California resident get a new car from you?
3.) Can you literally get me any car or truck I want?
4.) How much does Sharp Auto Brokers charge me to get a new vehicle?
5.) What happens with the warranty on a "brokered" vehicle?
6.) Can I get an extended service contract from you?
7.) How long does it take Sharp Auto Brokers to find and get me the vehicle I order?
8.) Do I need to come into your office to order a vehicle?
9.) Do you accept counter offers or "bargain" the price?
10.) Can I change my mind after I buy a car, and return it to you?

1.) What is the legal relationship between an Auto Broker and Me?
Sharp Auto Brokers is the marketing arm for Sharp Cars of Fresno, a licensed California Automobile Broker and Dealer. Legally, that means we represent YOU, our client, in the acquisition of a vehicle from a franchised new vehicle dealer. In actuality, our clients rarely even visit the dealership from which we get their new vehicle. The entire transaction occurs as a result of your relationship with us, your Broker.

2.) I know Sharp Auto Brokers is in California…Can a Non-California resident get a car from you?
In the past, we have discouraged out-of-state clients, but, we now can get vehicles for clients in Arizona, Nevada, Oregon and Washington, in addition to California. So many of our old clients have moved and insisted on still using us to get their new vehicles, we've had to take on these additional states.

3.) Can you literally get me ANY car or truck I want?
Usually, we can, as long as it is a new vehicle. But, of course, it goes without saying that all vehicles are subject to availability from a co-operating franchised new car dealer. We work with lots of such dealerships around the state, so we can almost always get you the new car or truck you want. Extremely rare vehicles or vehicles ordered with non-conforming equipment can sometimes be a problem, whether you use us OR a car dealer, but we are far more likely to find what you want than just a single dealer would be. And, of course, we can also factory-order athe EXACT vehicle you want.

4.) How much does Sharp Auto Brokers Normally charge me to get a new vehicle?
If you are purchasing the vehicle, our Broker Fee to you is usually $260. If you are leasing a vehicle or purchasing a used vehicle, we do not charge a broker fee. We occasionally have to charge a delivery fee, although, we first try to get the selling dealer to pay. Call or email us for an exact quote on any vehicle.

5.) What happens with the warranty on a "brokered" vehicle?
Since your new vehicle was legally sold to you through a franchised dealer (even if you never set foot on their lot!),there is no difference if you used a broker. The warranty is the same, whether there was a broker in the transaction or not. Legally, a warranty on almost any manufactured product, be it a car, a toaster oven, or whatever, requires the manufacturer to pay ANY authorized service outlet of that product, for any required warranty repair. So, take your car to the nearest franchised dealer of your brand, and expect to be treated like royalty. After all, your warranty repair bill will be paid by the manufacturer, and the people doing the work for you are generally commissioned employees! You're a "dollar sign" waiting in the service drive!! They're glad to see you! In the rare instance where you can't get a problem solved, we can often help, since we buy thousands of cars for every one that you buy. We can often make a call or two, and your problem just "goes away"!

6.) Can I get an extended service contract from you?
YES, and often for much less than the dealer would have charged you.

7.) How long does it take Sharp Auto Brokers to find and get me the vehicle I order?
Generally, we need a day or two to locate the one you want, and another day or so to get it from where we find it to you. Some orders take longer, because of short supply or delays from suppliers. Also, (we apologize!!!) sometimes, it takes us a day or two longer than we would like to get back to a new client. We're incredibly busy most of the time, and we can only handle so many orders at a given moment. We do all in our power to stay in touch with each client, and we give special consideration to clients who really need a vehicle in a hurry.

8.) Do I need to come into your office to order a vehicle?
Most dealers try their best to force you to get you in where they can cajole you into buying RIGHT NOW at a price (which, had you had time to think about it), you would never have agreed to. At Sharp Auto Brokers, we do almost everything by telephone (and sometimes email). We don't even have a car lot. We don't want you to make any decision till it is completely apparent that it is the best one you can make. Taking delivery of your new car can occur at our office or at any location which is convenient for you. Our transportation department arranges deliveries all over the state, on a daily basis. Whether we get to meet you at our office, or we deliver your new car to you at another location is totally up to you. Being absolutely certain you have the best new car buying experience is OUR responsibility!

9.) Do you accept counter offers or "bargain" the price?
No. It isn't usually even necessary. When we shop for a car on your behalf, we use all possible due dilligence to be sure we find the exact vehicle you want, at a TRUE wholesale fleet price, in a given day's "spot market". If we're not sure it's the best price, we'll tell you, and we'll keep on working till we've got the best deal out there. We rarely lose a sale due to pricing. By the time you're hearing the price, we have already done the "bargaining" for you. We are, however, very responsive to any questions or doubts you might have about any part of the transaction.

10.) Can I change my mind after I buy a car, and return it to you?
No, but that's not because we're a broker. It's the law in California law that there is no "cooling off" period on any automotive purchase involving any dealer. That's one reason you should use a broker, since, you don't want to make ANY mistakes when you're spending this much money! We preach that if you're not ABSOLUTELY happy with a particular car or car deal, don't sign anything till you KNOW you're doing the right thing. However, if we deliver a vehicle to you, which isn't equipped as we represent, or one that is damaged, we certainly don't expect you to accept it. In fact, we generally will already have refused it from the dealer, and notified you that we had to change cars, before you ever saw it! Remember, we live by referral. Delivering damaged or incorrectly equipped vehicles is not in our OR your best interest.